Thursday, October 27, 2011

Why Reward?

In my recent email about compensation enhancements, I stressed the delicate balance and positive implications of meeting both our student performance goals and our financial goals in order to be sustainable. I am now asking you to read and think about how and why there will be compensation enhancements in the future and, for that matter, why there is compensation at all.

I believe that successful academics and successful economics are inextricably linked. It’s like an ecosystem. At the risk of being seen as a cosmologic nut, consider the T’ai Chi symbol or Yin and Yang. Please give me the benefit of the doubt and read this excerpt on the subject from my dissertation:

Figure 1 - The T'ai Chi
YIN, YANG, AND HEGEL

The concept of Yin and Yang has its roots in Chinese cosmology and is represented by the familiar Yin/Yang symbol called the T’ai Chi. This symbol, pictured in Figure 1, shows the interrelatedness between the two parts. Yin is represented by the dark portion and Yang by the light. These are seen as equal opposites always in a cyclical balance, as one increases the other decreases. Within each is the seed of the other, represented by the light and dark dots, each found in the fullness of the other. This representation says that one part cannot exist without the other. The significance of this balance was stressed by many Chinese philosophers who believed this symbolism was played out in life, determining social and political harmony. Believed to represent the great forces of the universe, the T’ai Chi is seen as the perfect balance between opposites. Both are together in one circle revealing that both powers form one cycle. The relationship of Yin and Yang is not antagonistic. The two are together, separate, yet forming one circle revealing their mutual interdependence. This concept is also found in the dialectic worldview, where as any force reaches its extreme it becomes its opposite. The presumption being that any particular reality is formed by the interaction of two opposites. The result is not that of one force or the other but the synergistic and complimentary balance of both (Anonymous, 2002, Ehman, 1996, 168 Feng Shui Advisors, 2002, Microsoft, 2002).

As I am fond of saying, “bottom line,” we must meet our financial AND our student performance goals in order to be sustainable. That’s a simple statement with lots of detail in the background. Our primary role is in helping our students in increasing their economic and social value to society. When they COMPLETE with us, they must be able to do what it is that we say they can do and know what it is that we say they should know. Anything less is unacceptable. In order for them to complete, they either have to stay on course here or transfer somewhere else. As we have discussed, ad nauseam, some related factors we control and others we do not. We are, and have been, working on those factors we can control. If we do a good job and create greater efficiencies and effectiveness, we should, through strategic and tactical execution, improve our financial footings as well.

Now, most of us have to work in order to have housing, food, clothing, health insurance, future retirement, etc. Many of us could choose other occupations and possibly even make more money. If you have studied psychology, you are aware that there are intrinsic (i.e. personal fulfillment and joy) rewards and that there are extrinsic (i.e. financial) rewards. With most people, neither reward alone can sustain us. Remember Maslow’s Hierarchy of Needs? There is a base of mostly extrinsic items but as we move up his pyramid, rewards become more intrinsic in nature but they still rely on the extrinsic.

Next year, the bar will be raised. I will share our future goals in my next blog post. The old EPMS/FPMS performance system that you love SO much (sarcasm intended) will change dramatically, I think, for the better. It will be less laborious and focus on value-added; more to come on that later.

Tuesday, October 18, 2011

The Apple of Technical/Community Colleges

In reading an article about Steve Jobs, I came across the following statement:

“The lessons we could learn from Steve Jobs aren’t all that remarkable. Many of them contain wisdom that we already know – we just don’t apply it. Why not? Is it that we lack courage? Or is it that we find it hard to believe that tenets so simple can prove so effective? Surely that’s the moral of the Apple story: there is genius in simplicity. But simple is hard.”

In my mind, what we are trying to achieve at York Tech is no different than what Jobs was trying to achieve at Apple. Providing people a product/experience like none other. Our efforts to improve the student success rates and the experience at York Technical College for students seems so simple yet so difficult! So, what can we learn from Steve Jobs’ achievements and those of his team?

1. Be Real
Steve Jobs was true to himself. He believed in his vision and the courage to change the world. Jobs and his creative team made Apple the most influential and valuable corporations in the world. And one way to see the measure of the value they created is by tracking the stock price of Apple from 1997, when Jobs returned to Apple, to its peak. We too should be true to ourselves and to others. As I have said previously, being real doesn’t mean telling people whatever is on your mind or being unprofessional, but rather, helping real people navigate through the real world. Real people care, are appropriately vulnerable, and separate themselves from the noise to focus on the goal. We should try to better understand students, fellow employees, and ourselves in an effort to help us all improve.

2. Be Bold
Steve Jobs dared to think differently. He pushed the envelope in product design and is now known as one of the greatest inventors of our time. He imagined the unimaginable and will inspire generations to come. What would happen if we perceived no limits to our success; if we were unafraid to step outside our box, daring to expand the horizon of possibility? Being bold means taking personal responsibility and being a value-added part of the whole. Thoughtfully stepping up to solve problems and exemplifying what we represent. We should take personal responsibility for adding value.

3. Be Better
Steve Jobs designed products better than they had to be. Even when he failed, he learned from those failures and tried again. If we never try, we’ll never get it right. In the words of Sir Ken Robinson, “Now, I don’t mean to say that being wrong is the same thing as being creative. But what we do know is that if you are not prepared to be wrong you will never come up with anything original.” Be Better means striving to continuously improve. The very core of our mission is about helping people learn, grow, and achieve. We desire that for our students and ourselves as we seek to better the community we serve. We must be better than we have to be!

Together, we can be the Apple of Technical/Community Colleges. Be Real, Be Bold, Be Better!

Tuesday, October 11, 2011

Welcome New Employees

Several new employees have joined the York Tech family in the past few months. Below are just a few of the new faces on campus.

Leah Hollingsworth
Mathematics Instructor
Leah is originally from central Florida and has lived in Charlotte for the past ten years. She received her B.S. in Finance and an M.S. in Mathematics from UNC Charlotte. Prior to graduate school, Leah worked as a financial analyst for a healthcare consulting firm. Leah replaces Nasser Navidar.


Jennifer Morgan
Biology Instructor
Jennifer has a B.S. in Biology from Winthrop University and a Ph.D. in Molecular Biology from the University of South Carolina. She spent the last four years working in Molecular Diagnostic laboratories including the Greenwood Genetic Center (Greenwood, SC) and the Molecular Pathology Laboratory within Carolinas Healthcare System (Charlotte, NC). Jennifer replaces Bruce Romein who retired earlier this year.

Andrea (Andie) Wray
Administrative Specialist, Corporate
and Continuing Education
A former honor graduate of York Technical College, Andie has helped tutor our OST/AOT classes and assisted in the keyboarding and open labs. Andie is a Who’s Who for Two-Year Colleges and a Governor’s Career Award recipient. Before joining the Corporate and Continuing Education division, Andie worked part-time in the Student Support Services department. Andrea replaces Levonne McCullough who retired earlier this year.

Welcome to York Tech – Leah, Jennifer, and Andie!

More new employee announcements coming soon….

Tuesday, October 4, 2011

New Outdoor Collaborative Learning Space

Next week we will begin work on a new outdoor collaborative learning space. The area between A-building and B-building will transform into a beautifully landscaped area for faculty, staff, and students to gather. The inviting, informal space will support our efforts to promote collaboration not only inside the classroom but outside as well. Thanks to employee input from the 2007 listening sessions and Campus Master Plan visioning sessions, we are making this concept a reality.

A portion of the parking lot between the Administration Building and A-building will be closed off to allow for the construction contractor to bring in equipment and materials. Handicap parking spaces will still be available and appropriate ramps will be added in the interim. Pedestrian traffic will be routed around the construction area. Our goal is to have construction completed by early December.

Thank you for your understanding as we continue our efforts to enhance the campus environment.